Privacy Policy

Last Updated: July 18, 2026

At Waheed Son Jewellery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain information, including:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order details

  • Payment and transaction information

Technical Information

We may automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Website usage information

  • Cookies and similar technologies

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders.

  • Process payments.

  • Arrange shipping and delivery.

  • Contact you about your order.

  • Respond to your questions and customer service requests.

  • Send order updates and important service communications.

  • Improve our website, products, and customer experience.

  • Prevent fraud, misuse, and unauthorised activity.

  • Comply with applicable legal and regulatory requirements.

With your consent, we may also send you marketing communications about our products, offers, promotions, and new collections. You can unsubscribe from marketing communications at any time.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and website functionality.

Cookies may help us:

  • Remember your preferences.

  • Keep items in your shopping cart.

  • Understand how visitors use our website.

  • Improve website performance.

  • Provide relevant marketing and advertising where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business and provide our services.

These may include:

  • Payment service providers

  • Courier and delivery companies

  • Website hosting and technology providers

  • E-commerce and website service providers

  • Marketing and analytics service providers

  • Professional advisers

  • Government authorities or law enforcement agencies where legally required

We do not sell or rent your personal information to third parties.

5. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Your payment information may be handled directly by the relevant payment provider according to its own privacy policy and security practices.

We do not knowingly store complete payment card details on our own systems.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent to certain uses of your information.

  • Opt out of marketing communications.

To make a privacy-related request, please contact us using the details provided below.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any third-party services you use.

10. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Waheed Son Jewellery
Email: contact@waheedsonjewellery.com
Phone/WhatsApp: +92 322 5847660