Terms & Conditions

Last Updated: July 18, 2026

Welcome to Waheed Son Jewellery. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

This website is operated by Waheed Son Jewellery.

Website: waheedsonjewellery.com
Email: contact@waheedsonjewellery.com
Phone/WhatsApp: +92 322 5847660

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.

  • Use the website only for lawful purposes.

  • Not misuse, damage, or attempt to interfere with the website or its security.

  • Not copy, reproduce, or use our website content, images, branding, or product information without our written permission.

We reserve the right to restrict or terminate access to our website if these Terms & Conditions are violated.

3. Products and Product Information

We make every effort to ensure that product descriptions, images, colours, sizes, and prices are accurate. However, slight variations may occur due to screen settings, photography, lighting, or the handmade nature of certain products.

Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

4. Prices and Payments

All prices displayed on our website are listed in Pakistani Rupees (PKR), unless otherwise stated.

We reserve the right to change product prices, offers, discounts, and promotions at any time without prior notice.

Payment must be successfully completed using the payment methods available at checkout. For Cash on Delivery orders, payment is required upon delivery.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted. We reserve the right to cancel or refuse any order due to reasons including:

  • Product availability

  • Pricing or listing errors

  • Incorrect customer or delivery information

  • Suspected fraudulent or unauthorised activity

  • Other circumstances beyond our reasonable control

If we cancel an order that has already been paid for, any applicable refund will be processed through the appropriate payment method.

6. Shipping and Delivery

We deliver orders to the locations available at checkout.

Estimated delivery times are provided for guidance only and may vary depending on your location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate delivery details and contact information. Waheed Son Jewellery is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

For more information, please refer to our Shipping Policy.

7. Returns and Exchanges

Returns and exchanges are subject to our Returns & Exchanges Policy.

Items must meet the applicable eligibility requirements, including being unused, unworn, and returned in their original condition and packaging.

Certain products may not be eligible for return or exchange, including personalised, customised, sale, or hygiene-sensitive items, where applicable.

Please review our Returns & Exchanges Policy before placing an order.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

You may be required to provide photographs or videos of the product and packaging so that we can investigate the issue and determine the appropriate resolution.

9. Intellectual Property

All content on this website, including but not limited to logos, brand names, product images, photography, text, graphics, website design, and videos, is owned by or licensed to Waheed Son Jewellery and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, or use our content for commercial purposes without our prior written permission.

10. Promotions and Discounts

Promotions, discounts, and special offers may be subject to additional terms and conditions.

We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice.

Unless otherwise stated, promotions and discount codes cannot be combined.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Waheed Son Jewellery shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of our website or the purchase or use of our products.

Nothing in these Terms & Conditions limits any rights or protections that cannot legally be excluded under applicable law.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website and placing an order, you acknowledge that your information may be collected and processed as described in our Privacy Policy.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted means that you accept the revised Terms & Conditions.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising from these Terms & Conditions or your use of our website shall be subject to the jurisdiction of the applicable courts of Pakistan.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Waheed Son Jewellery
Email: contact@waheedsonjewellery.com
Phone/WhatsApp: +92 322 5847660